How do I register?
Go to the registration page and complete the form. You will need to provide your first name, phone number, and PC Optimum associated email address.
Why do you need my name and phone number?
Contest winners will be contacted by phone on how to receive their reward and we would like to be able to ask for you by name.
Do I have to use my PC Optimum associated email address?
Yes. In order for us to transfer the PC Optimum points we need to have the email address associated with your PC Optimum account.
Do I need to be a PC Optimum Member?
You do not need to be a PC Optimum Member to play the free version of the voting game, however in order to receive any contest ballots or awarded prizes you must be a PC Optimum Member and registered for Top Picks.
If you are not yet a member sign-up here.
What is a Login Code?
A Login Code is an auto-generated 6 digit number that acts as your password for signing into the Top Picks website. When you initially register we will send you a confirmation email with a Login Code associated to your Top Picks account.
What if I forget my Login Code?
You can reset your Login Code here.
I can’t find my confirmation email.
Different email accounts will behave differently and sometimes this email may be blocked.
First, start by double checking that this is the email account you used to register.
Secondly, check your junk folder or other email inboxes such as Promotions or Updates.
You can also try to search your email for the keywords ‘Shoppers Drug Mart’, ’Pharmaprix’, or ‘Top Picks’.
If you still cannot find the email, try registering again. Note: if you attempt to register more than once, you need to click the link in the most recent confirmation email that you’ve received.
I’ve received an error message saying ‘Invalid username or Login Code. Please try again.’
If you are seeing this message then either one of the fields, the Email or Login Code, is missing or was incorrect. Please try entering your account information again. Ensure you are using the email address associated with your PC Optimum account and the Login Code provided in the confirmation email.
If the issue persists, try resetting your Login Code by clicking the ‘Forgot Login Code’.
I’ve received an error message saying ‘This account has yet to be confirmed. Please check your email for a registration message that contains a validation link.’
This message means that we did not receive a validation message from you. To send us a validation message you need to click on the link provided in the confirmation email that was sent to you after you registered.
If you did not receive a confirmation email, try registering again. Please note if you attempt to register more than once, you need to click the link in the most recent confirmation email that you’ve received.
I’ve received a message saying ‘You have failed to sign in too many times. User account has been locked for ‘X’ minutes.’
For security reasons we will only allow a limited number of sign in failures in order to block malicious parties. Please try signing in again after the noted number of minutes.
What is the contest duration?
The Top Picks 2019 contest runs from September 7, 2019 to October 4, 2019. For full contest details go here.
How many prizes are there?
There are four prizes of 1 million PC Optimum points. One (1) million PC Optimum points will be awarded each week according the following schedule:
- Week 1: September 7 – 13
- Winner Draw Date: Wednesday, September 18
- Week 2: September 14 – 20
- Winner Draw Date: Wednesday, September 25
- Week 3: September 21 – 27
- Winner Draw Date: Wednesday, October 2
- Week 4: September 28 – October 4
- Winner Draw Date: Wednesday, October 9
For full contest details go here.
How can I be eligible to get a chance to win one of the weekly prizes?
To be eligible for a chance to win† one of the weekly prizes you must register for the Top Picks contest and cast a vote in at least one voteable category.
How to I earn ballots?
Each week we will open for voteable categories for four (4) weeks, a total of sixteen (16) voteable categories. Every time you cast a vote you will receive 100 ballots. The more categories you vote in the more ballots you earn, increasing your chances of winning.
Do my ballots expire each week?
That’s the great thing, they don’t.
Once you’ve earned ballots they will be carried forward to the next week’s prize draw. However, they will not be eligible for the previous week’s draws that have been completed.
Can I still play the previous week’s contest?
Even after the weekly prize draws have happened, the voting categories stay open. You can still earn ballots by selecting your favourite pick in the previous week’s voting categories. However, the category winner has already been determined and the weekly prize has been drawn so any ballots earned at that point will be carried forward to the next active week’s draw.
Please first review the Top Picks FAQs to see if we have already answered your question here.
If you need further help, please contact us for additional support regarding the Top Picks 2019 contest. In the event that you have won a prize but not received an email notification on redemption instructions, please contact us at the number below.