How has the hospital minimize exposure to the virus for people coming to the ER departments? How do you deal with diverting the non-COVID from the COVID?




Answered by Dr. Erin O'Connor, Deputy Medical Director, Emergency Medicine, UHN and Nicole Harada, Registered Nurse and Patient Care Coordinator, Toronto Western Hospital.
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Question:
How has the hospital minimize exposure to the virus for people coming to the ER departments? How do you deal with diverting the non-COVID from the COVID?

Answer:
Sure so with infection prevention and control and isolation depending on the possibility if someone has a virus we're always very mindful whether it's COVID 19 or influenza we're very mindful of where we place individuals who might not be showing symptoms or be transmitting...

[Transcript copy is verbatim per the video]
Original air date: April 23, 2020. Information shared in this video was current at time of original broadcast.

Nicole Harada:
Sure so with infection prevention and control and isolation depending on the possibility if someone has a virus we're always very mindful whether it's COVID 19 or influenza we're very mindful of where we place individuals who might not be showing symptoms or be transmitting so that really hasn't changed it's just that a few more people are being isolated because of the wide screening criteria and as Erin said the long list of symptoms so really part of the ease of volumes in the emerge has helped with some of that our waiting room isn't shoulder to shoulder and also within our waiting room it's difficult but the there's no visitors at the moment so sometimes that's part of the full waiting room so that's something that we do to help but to reassure people that we are separating based on infection prevention and control that we normally would.

Dr. Erin O'Connor:
And I would just like to say that I really think that the biggest contributor to minimizing exposure to the virus for people is our housekeeping staff they have been head and shoulders just leading the charge on this. Getting protocols in place getting extra staff and the amount of cleaning and how frequently they clean everything I think is really the key here.


[Transcript copy is verbatim per the video]
Original air date: April 23, 2020. Information shared in this video was current at time of original broadcast.



Answered by Dr. Erin O'Connor, Deputy Medical Director, Emergency Medicine, UHN and Nicole Harada, Registered Nurse and Patient Care Coordinator, Toronto Western Hospital.
Click to learn more about UHN or to DONATE NOW

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