How are you and your colleagues doing in terms of wellness?




Answered by Dr. Erin O'Connor, Deputy Medical Director, Emergency Medicine, UHN and Nicole Harada, Registered Nurse and Patient Care Coordinator, Toronto Western Hospital.
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Question:
How are you and your colleagues doing in terms of wellness?

Answer:
Sorry so I love this question and we our team is really incredible and I enjoy coming to work and working with this team every day and you know in times of difficulty is when you kind of see people shine so that's been really great we started in our daily huddle's at the end we go...

[Transcript copy is verbatim per the video]
Original air date: April 23, 2020. Information shared in this video was current at time of original broadcast.

Nicole Harada:
Sorry so I love this question and we our team is really incredible and I enjoy coming to work and working with this team every day and you know in times of difficulty is when you kind of see people shine so that's been really great we started in our daily huddle's at the end we go around and talk about safety issues this is you know we've been doing this for a while. But at the end everyone shares something they're grateful for and you know that one of the most common ones is coffee of course but you know being here and having such an amazing team so I think that helps do and then we do a lot of little fun things so there was mention of the scrub caps before so we all have you know different versions of scrub caps mine is a frozen one I thought that was fun I had it made for me so thank you for who donated that to me but you know doing little things like that making jokes and you know we really thrive in difficult situations we run off of the difficulty in adrenaline of difficult cases so we emerge is unique in that way so this is just kind of something a little bit different.

Dr. Erin O'Connor:
So again I think in many ways this is what an emergency physician lives for and you know all of us who work in emerge we thrive on chaos a little bit. So I mean I have to say I probably don't eat as well as I should or exercise or sleep as much as I should right now but I have a very supportive family a very supportive partner and in-laws and good friends they across the country really so the ones that I work with them and elsewhere and I think one of the good things about doing shift work like we do is that usually at any point of the night when you finish your shift somebody that you know is awake so having you know even things like zoom chats with  friends and especially other friends in emerge and hearing what's going on in NBC or you know in Alberta and talking out some of those things has made a huge difference I mean I think that the wellness has ebbed and flowed I think that now we are in a bit of a steady state we have all of our plans in place that our team as a whole have been able to contribute to which I think has helped a lot. The level of wellness has improved but you know I think the things that people are appreciating some of our donors have been really amazing at donating snacks that we can have because you as you can appreciate it many of us are uncomfortable bringing food to work and particularly in containers that have to go home, eating on shift has decreased and you know what the foundation has done is it is made sure that you know there are snacks available you know from time to time at both sites that they you know contributed meal vouchers this week so that people could go into the food court and get a sandwich and there's small gestures but they actually mean a lot to our staff and you know things like having free parking so thank you so much for everyone who has contributed to that it really has made a difference not just for not really for the monetary value but at least for us to know that people are supportive of the work that we were doing that we're doing is so meaningful.


[Transcript copy is verbatim per the video]
Original air date: April 23, 2020. Information shared in this video was current at time of original broadcast.



Answered by Dr. Erin O'Connor, Deputy Medical Director, Emergency Medicine, UHN and Nicole Harada, Registered Nurse and Patient Care Coordinator, Toronto Western Hospital.
Click to learn more about UHN or to DONATE NOW

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